A digital experience AI platform.
Better experiences. Better results.
Accelerate development and innovation. Optimize performance and functionality. Ensure digital business success. Assure optimal mobile, web, audio, and video experiences throughout the app lifecycle. With the world’s first Digital Experience AI Platform from HeadSpin.
A global device infrastructure allows end-to-end testing & monitoring with thousands of devices deployed in 100+ locations on real carrier and WiFi networks around the globe. No SDK required.
Our portable appliance provides a secure, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. Deploy on-prem, in the cloud, or anywhere.
Actionable insights throughout the digital experience lifecycle, from planning and development to troubleticketing and operations, HeadSpin gives you the data and AI-powered insights you need to assure flawless digital experiences.
HeadSpin’s proprietary ML algorithms automatically surface digital experience issues and pinpoint underlying root cause across all layers of the stack—from quantifying audio/video QoE to code and packet visibility.
Products by Headspin include
How HeadSpin Helped Tinder Provide Better Customer Service and Improve Localization
01—Challenge
Tinder’s testing platform relied on virtualized tests that didn’t provide enough actionable or quantifiable data. Third-party technology added additional complexity, and international user experiences were inconsistent. Engineers were debugging issues after new features went live; diminishing the impact of new features and adversely affecting user experience. Translations of new builds were simulated and often didn’t reflect actual user experiences in key global markets.
02—Solutions
HeadSpin’s innovative testing platform delivered concrete data about specific problems—both pre- and post-release—under real world conditions (not just simulations). Issues could be traced to app, network or device issues and quickly resolved with HeadSpin’s AI-based insights. As a result, the Tinder engineering and localization team could easily verify functionality of new features right from their browsers, enabling them to deliver consistent international user experiences.
03—Results
Headspin helped Tinder achieve a 90% reduction in number of production localization issues (bad copy, broken UI, etc.), 60% fewer hours spent on QA for new feature releases, 30% faster development cycles and 5x smaller data requirement.
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