Better human experience through improved artificial intelligence.
Offering your customers the best user experience using Natural Language Processing requires the right human expertise to ensure your AI/ML works like you intend it to and more importantly, as your users expect it to. We use our multilingual NLP testing skills and experience to increase your accuracy and relevancy – in any language, location and industry.
how we can help you
Give customers what they need, not just what they search for.
We can help you increase accuracy and relevancy in your results for all languages to ensure positive customer experience anywhere in the world. Your NLP AI – whether for search, chatbot, virtual assistant, content moderator or any other – needs to scale at speed and access new markets without sacrificing quality.
Ensure quality and increase precision
and across all languages and locales.
Increase product usage
and build your user base, anywhere.
Reduce your costs
by decreasing engineering burden with optimized processes.
Expand and improve coverage
across any domain.
Maximize the potential of your AI.
As dedicated testing experts, we go above and beyond by testing your NLP algorithms, maximizing testing efficiency and scaling worldwide, while helping to protect your business from risk.
Train NLP AI the right way.
Enable your NLP AI to understand context and interpret intent – in any language.
Scale your NLP products to new markets quickly.
Deliver anywhere at speed without sacrificing quality.
Launch new features worldwide with peace of mind.
Offer your global users the best customer experience with localized Quality Assurance.
Optimize your NLU QA efficiency.
Our AI-powered tool, Qualisense, prioritizes your testing focus to make sure attention and effort go where they are most needed and impactful.
What you and your users need – all in one place.
From linguistics, ads, search, and localization services to NLP training, we offer a comprehensive solution that will enable you to ensure you offer your customers quality services and products no matter where they are or what language they speak.
NLP Components and Grammar Creation
Achieve wider coverage with language-based localization using lexicons, full grammars and morphologies with our linguistic expertise.
Sentiment Analysis and Entity Detection
Gain a better understanding of the intricacies of human interaction online, including social media, customer feedback and documents, to ensure your system is true to intent.
Ensure your language and speech features are accurate with our in-depth diagnosis of issue patterns, in any language.
Chatbot Creation or Update
We will help you launch a new chatbot or update your existing one by creating custom patterns that trigger instant replies to your customers’ common inquiries, increase customer support efficiency and speed across markets and languages.
Search Engine Usability Optimization
Optimize your search engine and semantic search to ensure your customers find what they want to find based on in-context intent analysis and linguistic feature tagging in any language or location.
Aggregate and Analyze Data
We can help leverage your data to provide invaluable insights that will help you offer a superior user experience by making your learning machines learn better.
Comprehensive NLU Training
We will ensure your NLU AI is upgraded with learning models and data: linguistics and multilingual data collection / annotation / validation across all languages and in any specific industry and market.
A SUCCESS STORY
Technology Giant Successfully Launches New Features, Achieves New Users Target.
The Client needed to internationalize and expand their products to reach the next billion users, without sacrificing quality or coverage.
We generated recall sets that model user behavior, ran evaluations for precision and loss analysis to improve ML quality. We also fixed losses due to grammar issues and helped on-board new data specific to the domain, language and locale.
We increased intent pattern coverage and improved recall rates in 35+ languages and for 50+ locales, across new domains, including media, health, weather and more. We helped launch 100+ international providers by on-boarding their localized data.
“ Without Qualitest’s commitment and experience we would not have been able to deliver the upgrade to the quality demanded by our business.”
— Martin Gillon, Program Manager, Howdens Joinery
How can we help?
Let us know your needs and requirements and we’ll tailor a solution that will make life easier for you.
HOW WE ENGAGE
Speak to an expert
An NLP expert is ready to help.
All you have to do is ask.