What is Salesforce testing?
Salesforce testing evaluates the performance and functionality of Salesforce-based applications. Salesforce is a well-known customer relationship management (CRM) platform. It offers a suite of cloud-based tools. These tools support various aspects of customer engagement, sales, marketing, and support.
Testing Salesforce verifies that features like lead management, opportunity tracking, and customer interactions work seamlessly. It ensures data accuracy and integration with other systems. This helps ensure a positive user experience.
CRM systems play a crucial role in nurturing customers and driving sales. Testing is vital for delivering enhanced customer experiences. It also helps maintain operational excellence.
