Banking & Financial Services

Industries > Banking & Financial Services
Banking & Financial Services

Banking & Financial Application Testing

Digital Quality Engineering Solutions for NextGen Open Banking and Omnichannel Experience across Financial Services.

We’ll help you embrace transformation with confidence by leveraging our customized quality engineering solutions. We help validate embedded banking through banks-fintech partnerships, personalized insights/virtual assistant-led banking implementations, payment modernizations and more.

how we can help you

Deliver business-resilient applications with domain-focused QE capabilities.

Hit the ground running from day 1. With our quality engineering expertise across banking, financial services and credit unions, you can shape the future in payments, digital channels, credit services, digital core, as well as commercial corporate banking, investment banking and trade finance.

Optimize omni-channel QA cycle time 
up to 6x.

Gain ~100% coverage 
through AI prediction.

Improve automation coverage
by 40%.

Reduce regression testing
up to 80%.

Your Benefits

Achieve higher quality through AI-powered QA optimization and Prediction.

Through our AI-led quality engineering solutions, we help in future proofing the digital bank’s environment by addressing the core methodologies and emerging technologies related to open banking platforms, fintech integrations and AI-enabled analytics and virtual assistants.

Accelerate concept to cash.

We help implement continuous quality through AI-led solutions to enable accelerated development cycle time so you can achieve faster implementation of products and ideas to reach targeted business revenue goals ahead of your competition.

Gain empathy-driven customer experience.

Leverage our unified solution of multichannel QE frameworks, real-world user personas based on crowd test capabilities and CX/UX journey map analytics, which enhance your customer experience transformation objectives and accelerates adoption and usage of digital and open banking initiatives.

Improve your customers’ omnichannel experience.

Get end-to-end quality across devices and systems. Banking focused Robotics and AI led Quality Engineering capabilities validating the core integrations of devices such as ATMs, Card Payments, Virtual Banking Solutions.

Manage Risk with greater precision.

Our Qualisense scriptless AI platform can help you model risk management, testing and validation for all compliance and regulatory risk requirements and cybercrime/security control validations.

Our Solutions

Customized solutions for banking to meet dynamic disruptions and evolving digital technologies.

Leverage multichannel QA automation frameworks for digital banking technologies, use of Phygital Robotics for End to End automation of ATM, point of sale payment terminals, implement nextgen chaos engineering frameworks and cyber security solutions to meet the demands of modern customer experience transformation programs.

Payment Channels Modernization

We offer holistic automation strategies across all integration layers of merchant terminals, payment processors, exchange networks and financial institutions through services automation, virtualized interfaces, robotics and simulators.

Trade Reconciliations

Data reconciliation/validation of FIX Messages for Trader Orders and Fills using scriptless data automation and pipeline tools highlighting trade anomalies and enable remediation for same day processing, resubmissions of orders.

Omnichannel Customer Experience Transformation

We’ll provide mobile and browser cloud devices-based automation strategies to validate across all operating systems and mobile device form factors with integrated performance engineering solutions.

Digital Assistants/Virtual Banking Solutions

Gain end-to-end automation for AI-enabled chatbots and digital assistant solutions through automated intent and utterance generation capabilities and integration with leading AI orchestration engines.

A SUCCESS STORY

300-year-old bank leaps into the future.

Challenges

Our client was facing four weeks regression cycles with more than 2700+ test scripts executed at each cycle.

Solutions

We integrated an automation strategy, involving automation of iOS Mobile UI, Salesforce UI, iOS Mobile Application API, Salesforce API & Legacy System API.

Results

We reduced the regression window from four weeks to two hours.

“In addition to capable test engineers and a cost-effective global engagement model, they have consistently delivered value and thought leadership. Their proactive approach has helped MultiPlan drive continuous improvement throughout our testing organization.”

— Andrew George, Vice President Strategy & Planning, MultiPlan

OUR CAPABILITIES

Bank on quality-driven success. 

We have lots of ideas to help your bank build more quality into your brand. Get started by checking out these pages.

HOW WE ENGAGE

MANAGED CROWD TESTING

Your INITIATIVES

DIGITAL TRANSFORMATION

Your Technologies

ERP

LEARN

Top Insights

Discover how you can embrace innovation to drive new value for your organization. Explore new insights. See tangible outcomes.

View all >

hand turning dial saying trust with settings for low, medium and high
Blog

Why Banks, Insurers and Financial Services Firms Need to Get Ready for the EU AI Act

Banking & Financial ServicesComplianceInsurance

BFSI firms that fail to follow new stringent regulations from the EU to make their AI systems trustworthy could face punitive fines. Don’t let that be you.

read more

visually impaired mobile interface user
Case Study

Leading Credit Union Achieves Digital Accessibility Gold Standard

AccessibilityApp & WebBanking & Financial Services

When this credit union discovered its web banking application needed much work to improve its accessibility on web and mobile, they set out to make it universally inclusive.

read more

Magnifying glass on "Compliance" text on chart, dice, spectacles, pen, laptop calculator on wooden table - banking, financial services and insurance concept.
Blog

Compliance Challenges Banks, Insurers and Financial Services Firms Face in a New Digital World

Banking & Financial ServicesComplianceInsurance

What you need to know about the emerging regulatory and compliance challenges of technological innovation for banks, insurers and financial services providers.

read more

Speak to an expert

Let’s take care of what you need.

All we need is a little information and we’ll start creating a plan.