Headspin

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Qualicoach

A digital experience AI platform.

A Qualitest partner

Founded in 2015 and headquartered in Palo Alto, HeadSpin is the world’s first Digital Experience AI Platform. HeadSpin was founded to address the need for a global testing, performance monitoring, and Quality of Experience (QoE) management platform to help organizations assure optimal digital experiences across mobile, web, audio, and video delivery channels.

Optimizing digital experience.

HeadSpin is the world’s first Dev-Test-Ops Collaboration and Data Analytics Platform for Digital Experience. It  combines cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance and quality of experience analytics for mobile, web, audio, and video. HeadSpin empowers engineering, QA, operations, and product teams to assure optimal digital experiences throughout the development lifecycle.

Your Benefits

Better experiences. Better results.

Accelerate development and innovation. Optimize performance and functionality. Ensure digital business success. Assure optimal mobile, web, audio, and video experiences throughout the app lifecycle. With the world’s first Digital Experience AI Platform from HeadSpin.

Qualicoach
01

Assure flawless experiences wherever your users are.

A global device infrastructure allows end-to-end testing & monitoring with thousands of devices deployed in 100+ locations on real carrier and WiFi networks around the globe. No SDK required.

02

Test securely anywhere you need to.

Our portable appliance provides a secure, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. Deploy on-prem, in the cloud, or anywhere.

03

Get unprecedented visibility into digital user experience.

Actionable insights throughout the digital experience lifecycle, from planning and development to troubleticketing and operations, HeadSpin gives you the data and AI-powered insights you need to assure flawless digital experiences.

04

Performance, QoE & machine learning.

HeadSpin’s proprietary ML algorithms automatically surface digital experience issues and pinpoint underlying root cause across all layers of the stack—from quantifying audio/video QoE to code and packet visibility.

The role of QA in a scaled agile environment
Products

Products by Headspin include:

A SUCCESS STORY

How HeadSpin Helped Tinder Provide Better Customer Service and Improve Localization

Challenges

Tinder’s testing platform relied on virtualized tests that didn’t provide enough actionable or quantifiable data. Third-party technology added additional complexity, and international user experiences were inconsistent.

Engineers were debugging issues after new features went live; diminishing the impact of new features and adversely affecting user experience.
Translations of new builds were simulated and often didn’t reflect actual user experiences in key global markets.

Solutions

HeadSpin’s innovative testing platform delivered concrete data about specific problems—both pre- and post-release—under real world conditions (not just simulations). Issues could be traced to app, network or device issues and quickly resolved with HeadSpin’s AI-based insights. As a result, the Tinder engineering and localization team could easily verify functionality of new features right from their browsers, enabling them to deliver consistent international user experiences.

Results

Headspin helped Tinder achieve a 90% reduction in number of production localization issues (bad copy, broken UI, etc.), 60% fewer hours spent on QA for new feature releases, 30% faster development cycles and 5x smaller data requirement.

Speak to an expert

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