A huge backlog of regression tests needed to be dealt with.
An impact on quality was found due to unexecuted regression tests.
Accelerated automation by training our Client’s functional Quality Engineering team.
Identified when an application change would affect other areas of the system, including integrations and end-to-end business processes.
Increased automation and consequently increased the amount of test coverage.
Reduced issues in production and increased end user satisfaction by 30%.
Our Client is a leading workday implementation service provider of HCM and related financial services. Founded in 2008, they pioneered business process as a service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care.
They eliminated the administratively burdensome and specialized functions of payroll, tax and benefits as well as accounts payable in organizations, freeing their HR and Finance departments to focus on more strategic efforts.
Our Client excels in automating critical business functions, including payroll, tax, benefits, finance and accounting operations (FAO), consumer-directed healthcare, invoice payments, garnishments, and COBRA administration. They have achieved this by effectively leveraging powerful platforms like Workday and Salesforce. These integrations streamline complex processes, ensuring accuracy, compliance, and efficiency, which are essential for the smooth operation of any business. By automating these essential functions, our Client has significantly reduced the manual workload, minimized errors, and provided a seamless experience for their users.
To ensure the seamless flow of data and maintain operational efficiency, our Client needed robust data integration between Workday, Salesforce, and other third-party applications. This integration facilitates the smooth transfer of information from Workday to Salesforce and subsequently to various other applications, ensuring that all systems are synchronized and up-to-date.
The interconnected data flows enhance the overall functionality of their automated solutions, allowing for real-time updates and comprehensive visibility across different platforms. This strategic approach not only optimizes business processes but also empowers decision-makers with accurate and timely information.
Automation bandwidth was increased by incorporating functional quality engineering and gaining exposure to the Copado Robotic Framework. This strategic move enabled them to enhance their automation capabilities, ensuring more efficient and reliable operations. By leveraging the advanced features of the Copado Robotic Framework, they could automate more processes with greater precision and control, which significantly contributed to improving their overall productivity and performance.
To further enhance their automation efforts, our Client organized regular internal knowledge-sharing sessions. These sessions included discussions on best practices and tips for effectively using the Robot Framework. Through fostering a culture of continuous learning and collaboration, our Client ensured that their team was well-equipped to maximize the benefits of the Copado Robotic Framework. This approach not only improved their automation practices but also promoted innovation and adaptability within the organization.
The functional quality engineering team quickly adopted to the framework and started automating test scripts quickly. In addition, they:
Qualitest was a trusted Quality Engineering partner for our Client having worked with them for more than 5 years as an integral part of their digital journey.
