Qualitest delivers unique Managed Crowd Testing Service to Winner.com
The client contacted Qualitest to ensure that the application worked as required for all users across the globe. After evaluating the customer’s requirements, Qualitest created a test approach and solution based on our unique Managed Crowd Testing Service.
Winner is a leader in gaming technology and aims to deliver the optimum online gambling experience to millions of consumers around the world. Winner offers a wide variety of betting games – from online slot games to card games like poker, blackjack and roulette.
Business Needs and Objectives
The client had a need for assistance in expanding the accessibility of their application and required verification of the registration process functioning in many countries worldwide.
The client contacted Qualitest to ensure that the application worked as required for all users across the globe. After evaluating the customer’s requirements, Qualitest recommended the Crowd Testing Solution, which is managed by a Qualitest Crowd Testing Specialist. The application is optimized for multiple languages, regions and browsers. However, there were obstructions on the application within a number of countries.
The Qualitest Solution
QualiTest created a test approach and solution based on our unique Managed Crowd Testing Service. During each month of the project there were two testing cycles and Qualitest allocated testing in 2 countries with 15 testers in each country, so that the tests could be executed across multiple devices. Qualitest also recruited a tester from the subsidiary company in India to strengthen the testing capability of the different versions of the application.
The testers were selected because they met the client’s demographic requirements and testing needs including, accessibility to specific mobile device types and the ability to test and support all of the required browsers.
A significant amount of testing was achieved within in a short time frame, with Qualitest’s Senior Crowd Testing Specialist successfully leading the testers through the Functional, Localization, Exploratory, Verification, log in, UI, GUI and Usability Testing.
Some of the benefits resulting from Qualitest’s Managed Crowd Testing Services include:
- Speed and responsiveness – The availability of testers increased from nil to 15 in the space of a few days
- Quality – Outstanding quality defects were identified, including screenshots and video issues, and ultimately 100% of the defects were found
- Cross-browser coverage – The use of crowd testing achieved increased confidence in the results, covering a wide range of devices and browsers that are not available on-site
- Fixed cost – Test capability and expertise were set at a fixed cost, allowing the client’s budget to be managed sufficiently