Client overview

Our Client is a multinational non-profit news agency. Collectively owned by various media outlets, these sources contribute news to our Client. Several news portals depend on our Client as a source for breaking news and story updates. Its multi-page structure enables such an offering.

Absence of DevOps methodology in testing processes delayed software releases and increased costs

The Client had already invested in testing processes, tools, and environment. Aligned with Agile, more than 60 internal applications were already under test. Despite adopting this approach, many issues affected business operations. Skyrocketing project costs, poor test automation coverage and release delays were chief among such problems.

Test environments were challenging to maintain and prior attempts at DevOps transformation had proven difficult. The complexity of incumbent testing processes and inability to prevent bugs early in the development lifecycle meant the Client’s testing cycles remained as lengthy and as expensive as ever.

Driving DevOps transformation throughout its testing processes was the need of the hour. This could only be achieved if their selected DevOps partner understood quality orchestration, the Client’s industry and its business rationale. A partner like Qualitest. The Client had set clear objectives for this multi-year engagement to be successful:

  1. Find an expert partner best suited to their QA needs.
  2. Apply a Shift-Left approach to their Agile development cycle.
  3. Achieve an optimal level of test automation for their 60+ applications.
  4. Build a testing solution that increased test automation coverage.
  5. Drive the rapid adoption of test automation with dedicated environments for knowledge transfer.

Qualitest drives DevOps transformation by increasing test automation adoption

Fully understanding the business was the first step to building an efficient testing solution. This meant studying its business goals, testing processes and technologies. It took three months to complete this root-and-branch evaluation. After this, Qualitest implemented sweeping changes based on our findings.

Next, we built a services solution that addressed the Client’s needs while maintaining costs. This solution took the form of a hybrid on/offshore quality engineering model. To ensure close collaboration and alignment in an Agile environment, senior test leaders were deployed on-site at the Client’s offices in New Jersey. In parallel, a test team at a Qualitest India site offered support. To maximize scrum team collaboration, Qualitest optimized the working hours overlap of both the US-based development team and the Indian testing team.

Qualitest engineers focused on:

  • Understanding the Client’s applications and system architecture.
  • Build a scalable, maintainable and simple automation tooling framework.
  • Reducing the turnaround time of regression suite execution across dozens of applications.
  • Creating scripts and scenarios that produced consistent, measurable and repeatable regression tests.
  • Dynamic performance testing with rapid ramp up and down capabilities.
  • SQL migration testing with rapid ramp up and down capabilities.

Key Benefits

This Qualitest Managed Testing Services engagement delivered benefits to our Client, including:

  • 42 percent cost savings after three months of engagement.
  • Elimination of project delays through early bug and gap identification.
  • Applications going ‘live’ without delays, after implementing a Shift-Left approach.
  • Lasting DevOps transformation at a fixed price, which lowered costs for the organization.