The Client's QA team needed to expand testing new features and regression testing across platforms. It also wanted to incorporate an extra layer of manual user experience testing.
The QA leadership struggled to meet targets without compromising quality, all while keeping costs within budget.
Qualitest's India and Africa offshore teams took over end-to-end manual user experience testing, easing the Client QA team’s workload.
We established a global delivery model with managed project offshore teams in our low-cost remote Q Studios labs.
Manual user experience testing sessions are now conducted daily on multiple platforms, covering 20-30 end-user scenarios per session.
The Client achieved a 40-45% cost-saving by using our offshore Q Studios lab.
This industry-leading mixed reality (MR) company aimed to dominate the metaverse, integrating the real and digital worlds through VR and augmented reality (AR). It released a social MR platform where users can explore new places, play games, and build communities, all in line with its vision for virtual work and play. The company’s product release roadmap featured aggressive timelines and frequent updates.
The product was released on multiple VR device platforms, requiring the Client’s quality assurance (QA) team to test new features and perform regression tests within shorter release cycles. This increasing workload, along with the need for manual user experience testing, had to be managed within budget constraints.
The QA team faced significant pressure to identify critical user-impacting bugs in new features while ensuring existing features remained bug-free. The short sprint cycles and long hours were causing burnout and affecting quality.
To support our Client, Qualitest proposed a global delivery model that leveraged our highly skilled managed offshore teams in our remote Q Studio labs in India and Madagascar. The Qualitest team integrated with the Client’s QA teams to bolster the testing of new features, while our offshore team took on the end-to-end manual user experience testing. This ensured our Client’s onsite team experienced no extra burden.
Qualitest’s Q Studios teams in India and Madagascar implemented the engagement in carefully planned phases, each with clear, achievable objectives. As each phase was completed, they smoothly transitioned to the next, ensuring continuous progress and success.
Phase 1: Infrastructure and environment setup and onboarding
In this initial phase, we focused on team training, lab setup, onboarding, and tool implementation.
Phase 2: Discovery
During this phase, we conducted analysis and planning, designed tests, and ran ad hoc testing as needed. Qualitest also created a project roadmap, defined the project scope, and identified assumptions and risks.
Phase 3: Pilot
Here we ran parallel execution executing specific test sections assigned by our Client’s QA lead. We tested features according to the roadmap and conducted ad hoc testing as an integral part of the testing cycle.
Phase 4: Rollout
In the final phase, we took full ownership of executing end-to-end manual testing, including calibrated multiuser manual user experience testing across locations.
This delivery model offered several advantages:
