Tag: UX & Usability

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Case Study

Large Retail Group Implements Leading Digital Lending Platform to Deliver Best Ever Customer Propositions

Banking & Financial Services Digital Transformation Retail UX & Usability

This enterprise retail group needed to advance its tech stack before it could offer its most sophisticated customer experiences and credit options in over half a century of business.

Case Study

Financial Services Leader Deploys Universal Mobility Platform and Modernized Test Strategy for Flawless Digital Experience

App & Web Banking & Financial Services Load & Performance Service Virtualization UX & Usability

Network virtualization synchronizes mobile banking app performance for major financial services enterprise across complex mix of global territories, regulatory regimes, and bandwidths. Advanced testing methodology accelerates release velocity at scale.

Case Study

Multicultural Optimization Lifts Data Engine Quality, Speed and UX for Tech Leader

Technology UX & Usability

To elevate overall data quality, speed and user experience for speakers of dozens of languages in multiple countries, the Client needed highly specialized engineers to create a scalable global program.

digital banking
Case Study

Expert Crowd Testing Helps Top Credit Union Continually Improve Digital User Experience

Banking & Financial Services Credit Unions UX & Usability

In order to keep ahead of agile fintech competitors, this leading US credit union needed to undertake a root-and-branch overhaul of its processes for managing digital user experience.

For Future-Proof Omnichannel Optimization, Shift Your QE Focus This Way Now
Blog

For Future-Proof Omnichannel Optimization, Shift Your QE Focus This Way Now

Banking & Financial Services UX & Usability

Here's a look at omnichannel banking from a quality engineering perspective--where it is today, how it's evolving and why one major shift in QE focus is essential.

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3 Steps to Successful IoT Rollouts
Blog

3 Steps to Successful IoT Rollouts

IoT UX & Usability

We’re in the middle of a quiet revolution, as more and more everyday devices achieve connectivity. The internet of things (IoT) is changing literally everyTHING. Here we identify the magic triangle necessary to achieve excellence in ‘phygital’ rollouts.

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UX, testing user experience, CX testing
Blog

Think Your UX is Top Notch? Not if You Don’t Follow These 5 Principles

UX & Usability

User experience is obviously important, but it is extremely hard to pick out which area should be tackled first to improve UX. UX expert Hava Kleiman explains the top 5 principles to follow.

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Mobile App Accessibility Testing
Blog

Enhance UX for Your ENTIRE AUDIENCE with Mobile App Accessibility Testing

Accessibility App & Web UX & Usability

Today, everyone needs access to reliable mobile apps that work easily for them, regardless of special needs. If your app development ignores accessibility, you’re making a costly mistake.

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Mobile UX Testing
Case Study

Qualitest Delivers Quick-Turnaround Targeted UX Testing for Global Consumer Goods Powerhouse

Accessibility Retail UX & Usability

Discovered close to 200 new defects within the different websites. Solving the issues significantly improved accessibility and overall user experience.

Blog

6 Steps to Creating User Stories to Improve QA in Agile and DevOps

DevOps & Agile UX & Usability

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Mobile performance testing
White Paper

Usability Testing Guide

UX & Usability

The need for usability testing ranges from a bonus feature all the way to a government mandate, and in many cases is able to make the difference between a successful product and a failed one. As such, it is far from always that the most thorough methods are desired, so sometimes usability has to be handled by the testers, without any actual user input. In this case, we have to try to analyze a subjective measure objectively. To do so, we ask, “What is usability?”

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Case Study

Qualitest Verifies Network Upgrade Impacting Tariffs across 6 Countries within Go-Live Deadline

Telecom UX & Usability

10 million users at risk, with software almost 5 years out-of-date and a tight go-live timeframe. Doable?