Effective CRM testing is key to your business’ success.
CRM is the backbone of your organization. Like your business’ success, your CRM’s effectiveness and reliability can’t be left to chance. We’ll remove uncertainty from the equation for you.
how we can help you
How well do you know your CRM?
It can be difficult to integrate and maintain a CRM solution for your unique system, which is why many CRM projects fail. Qualitest helps you improve customer relationships by ensuring your CRM functions flawlessly across all channels, and we’ll also help you with upgrades.
Reduce your testing spend
from 25% to 15% of project budgets
Cut down your SMEs’ time
dedicated to testing – less than 10%.
Accelerate program timelines
by up to three months.
Speed up testing delivery
with our reusable assets
Ensure your CRM is on the right track.
Our primary purpose is to ensure your quality and protect your business. We focus on the four core elements that will help you effectively and accurately deliver what you need, when you need it.
Expert Risk Management
Know exactly what to test. Define your risk profile based on time, cost and quality.
Test core business processes in minutes. Fast and easy maintenance.
Shift-left based on learning and improvements. Identify blockers and streamline activities.
Improve performance regression testing and end-user experience across platforms.
Take CRM off your list of challenges.
We focus on guaranteeing the quality and integrity of your CRM’s solution and protecting your business. We have the expertise and experience to help you reach your CRM goals, with a focus on three critical areas essential to CRM solutions that are already part of our mastered disciplines.
Providing your customers with the best user experience with a Customer Relationship Management system that we bulletproof.
Increasing your trust in data quality to be able to successfully track user interactions and completed sales.
Improving your data collection for web services using our specific knowledge and adjustments based on CRM Business Intelligence.
“The Qualitest team was responsive in meeting our needs on time, thorough in their inspection of the requirements, inquisitive to resolve ambiguities. They wrote a comprehensive test plan and executed it, working with our global development team to validate the customer solution. We look forward to engaging them again soon.”
— Ross Parrent, Sr. Project Manager, Avaya
What else can we help you with?
Let us know what your needs and requirements are and we’ll tailor a solution to make your life easier.
HOW WE ENGAGE
Discover how you can embrace innovation to drive new value for your organization. Explore new insights. See tangible outcomes.
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Qualitest takes Full Responsibility for Signaling and RTP Testing of New LTE Network Implementation at a Leading Global Telecom OperatorCRMTelecom
The mobile operator’s implementation of advanced networks to replace the legacy Sigtran network introduced a way more complex protocol, demanding increased testing and validation challenges.
Shaw Trust – Fixed Price Delivery of Software TestingCRMEnterprise Transformation DeriskUK Public Sector
With a service launch looming, Qualitest was brought in to test a complex, customized CRM system from an off-shore, Vietnamese supplier. It was a critical component to both the service offering and the client revenue collection.
Speak to an expert
Want to talk with a CRM expert?
Our experts will gladly help you.