Salesforce has broken new ground with Einstein GPT, the world’s first generative AI CRM technology. Here’s how you can optimize it to enhance customer experience and boost productivity in sales, service, marketing, commerce and other functions.
Testing your Salesforce integrations has a positive impact on your operations and customer satisfaction. CRM testing is crucial to Salesforce integration as it ensures a seamless transition and eliminates potential roadblocks. As technology continues to advance, prioritizing testing is vital to remaining competitive.
The value of the cloud has long been established, with many enterprises across all industries having already made the leap into transitioning from on-premise solutions. A successful migration project will involve the movement, of applications, data and other IT services from on-premise into the cloud.