Performance problems that escaped testing and need to be corrected in upcoming releases can be identified using different key performance indicators (KPIs) in the field. To improve performance, developers can get more detailed feedback by capturing and assessing end-user sentiment. In this white paper, you will learn how to gain real-time feedback to help with troubleshooting in the development process, how to capture end-user sentiment and the technical implementation of large language models (LLM's).